Delivery Policy

We offer deliveries Monday to Friday on a 1-2 day delivery process time. 

 

Please note we are a family run and independent store and due to this we deliver all goods ourselves and due to this we are unable to offer free and same day delivery like many of the larger pet stores in the area.

Why do we do this?

Firstly - we want to ensure that your order is handled the correct way and you receive your order in good condition without any damages or losses. We do not use 3rd party delivery options for this reason as we want to ensure that we get it right the first time and we continue to provide good products at a competitive cost.

Any orders made on a Thursday will be delivered Friday. Any orders made on a Friday will be delivered on Monday unless approved by us for an earlier or same day delivery however this is at our discretion dependent on business needs.